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Independent service company · est. St. Augustine

Old City Cold Storage Co.

Sub-Zero refrigeration, wine storage and ice machines — St. Augustine and St. Johns County

+1 (904) 604-7755 Monday – Friday, 8:00 am – 6:00 pm

Who you are calling

The shop

An independent repair shop working on Sub-Zero refrigeration, wine storage and ice machines throughout St. Johns County.

A technician in a grey work polo standing beside an opened appliance cavity, a yellow multimeter in his hands
The shop is the people who answer the telephone

We are a small independent outfit working out of St. Augustine, across St. Johns County and as far north as the beaches. The whole of the trade here is one manufacturer's refrigeration: built-in and integrated columns, undercounter drawers and refrigerators, wine storage, and ice machines. We do not take on cooking equipment, laundry, or other makes of refrigeration, and we would rather say so at the first phone call than find out on your kitchen floor.

The reason for the narrow trade is that these are sealed-system machines built into cabinetry, and the failures are particular. A condenser that cannot reject heat, an ice machine that fills and never harvests, a control board that survived a surge but lost one output — none of that is diagnosed quickly by someone who saw one last year.

Handling refrigerant lawfully requires EPA Section 608 certification, which our technicians hold. That credential is the only one we claim, and it is genuine. We hold no manufacturer appointment of any kind, and we will not imply one.

Two local conditions shape most of the work. Salt air reaches the coastal ZIP codes and the barrier island, where it films condenser fins, stiffens hinge pins under heavy panelled doors and speckles stainless. And roughly 68 thunderstorm days a year, plus the multi-day outages that followed Matthew in 2016 and Irma in 2017, mean control boards and variable-speed compressor drives here take more electrical punishment than they would in a drier, steadier climate. Neither condition is a reason to replace a cabinet; both are reasons to look at it before it fails.

How we work

  • Flat diagnostic fee, credited toward the repair when you approve the work.
  • A written estimate is presented before any part is ordered or any repair begins.
  • Genuine OEM parts only.
  • 90 days on labour, 365 days on parts, on every completed repair.
  • EPA Section 608 certified technicians for sealed-system refrigerant work.
  • Liability insured.
  • Sub-Zero refrigeration only. No other manufacturer, no other appliance category.
  • Mobile service from St. Augustine. There is no public counter to visit.

The schedule of charges · The guarantee · Questions we are asked

Where we stand

Old City Cold Storage Co. is an independent appliance repair company. We are not affiliated with, authorized by, or endorsed by Sub-Zero or its parent company. All brand names and model numbers are the property of their respective owners and are used only to identify the appliances we service.